Privacy Policy — Torhen Margin Guard

Last updated: 2026-09-06 · Provided by TORHEN SPA (Chile).

Torhen Margin Guard ("the app") helps Shopify merchants compute the true landed cost of each product (unit cost, import duties, freight) and find the prices that restore their target margin. This policy explains what data the app accesses, how it is used, and how it is protected.

Data we access

• Store identity: your .myshopify.com domain and an OAuth access token, used to authenticate API calls.
• Product and inventory data (scopes read_products, write_products, read_inventory, write_inventory): titles, variants, prices, SKUs, weights, unit costs, HS codes and countries of origin. Prices and unit costs are written only when you click Apply.
• Shipments you enter: supplier, freight, duty and insurance amounts you type in to allocate landed cost.
• Public tariff data: HS code rates are looked up on the U.S. International Trade Commission public HTS service; only the HS code is sent, never store data.
• Settings you enter: annual revenue (optional), used only to check small-producer exemption thresholds.
• Usage counters: number of products classified per period, used for plan limits and billing.

The app does not access customer personal data, orders, or payment information.

How we use it

Solely to provide the app's features: computing landed costs and margins, allocating shipment charges, and proposing prices, tracking state deadlines, and generating reports for you. We do not sell, rent, or share your data with third parties, and we do not use it for advertising.

Where it is stored

Data is stored in Cloudflare D1 (a managed SQL database) on Cloudflare's network, accessed only by the app's Cloudflare Worker. Access tokens are stored securely and used only for Shopify Admin API calls on your behalf.

AI processing

Product text may be sent to Cloudflare Workers AI (and, for premium classification only, Anthropic's Claude API) to infer material categories. Only product text is sent; no customer or order data. These providers process the text to return a classification and do not use it to train models under their business terms.

Retention & deletion

Your data is retained while the app is installed. When you uninstall, we honor Shopify's app/uninstalled and shop/redact webhooks and delete your store's data. You may also request deletion at any time via the contact below.

Your rights

You may request access to, correction of, or deletion of your data. We comply with Shopify's mandatory GDPR/CCPA data-request webhooks (customers/redact, customers/data_request, shop/redact).

Contact

Questions or data requests: torhencompany@gmail.com · TORHEN SPA, Chile.

This app provides operational estimates to assist compliance work; it is not legal advice. Duty rates change frequently and depend on classification, origin and trade programs; figures are estimates for planning, not customs declarations.